Policys

Avidan Med Spa Policy

By scheduling an appointment with Avinda Med Spa, you acknowledge and agree to adhere to the policies outlined below. These policies are accessible to you at all times.

Our Policy At Avidan Med Spa & Alora Wellness Spa/Alora Med Spa

Avidan Med Spa Cancellation & Appointment Policy

We would like to note that we have a 48 hour cancellation policy that will result in a $25-$50 fee or loss of service on existing packages. Thank you cooperation.

A credit card is required to secure an appointment for single or group package services. To avoid a full-service charge and ensure appointment availability for other clients, please reschedule or cancel an appointment within 48 hours of service. Walk-ins are accepted; however, we recommend booking ahead to ensure availability.

Gift Cards

Gift Cards can be purchased from the front desk, online, over the phone, and by email. Gift Cards can be redeemed against all services and products and are valid for a one-year period from the date of purchase. Please note the gift cards are neither refundable or transferable. Gift cards cannot be replaced if lost or stolen. Instant gift certificates may be emailed to the recipient or printed.

The spa consultation form is typically used to collect the necessary information from customers in order to decide on the best treatment plan. Usually done on paper or on the phone, you can switch to our online spa consultation form template and speed up the entire process. And your clients can fill it in before the appointment. There is a fee for all consultations of $25 up to $50, depending on which service you are required.

Refund Policy

We do not offer refunds on any services rendered. Aesthetic results vary from person to person. While we do our best to achieve desired outcomes, results cannot be guaranteed. Clients are responsible for any additional treatments needed to achieve desired outcomes. Additionally, we do not offer refunds on prepaid services or refunds to deposits made on services.

We do not offer refunds or exchanges on products. All sales are final. There are no refunds on Gift cards. Gift cards must be presented at the time of purchase.

At Avidan Med Spa we work with each client to discuss treatment objectives and review likely outcomes, benefits and risks associated with each treatment. We offer individual treatment as well as significantly discounted treatment package options so each client may choose the approach that is best suited for their needs and budget.

All injectable treatment sales (such as, but not limited to Botox, dermal fillers, laser treatments, facials, lash services, or chemical peels) are final; refunds or credits cannot be offered once treatment is completed.

The provider of services works with each patient to discuss treatment options and their objectives, and to thoroughly review likely outcomes, benefits, and risks associated with each treatment. Once services are purchased, they will not be refunded.

However, to ensure our patients always receive the greatest experience, unused service values (cash equivalent for the remaining amount of a treatment package) can be applied to any other service for which the patient is clinically eligible as determined by the provider of services. Cash Equivalents are not transferable.

For Skin Care Products, all sales are final. However, should the patient have a reaction to one of the skin products, it can be returned for a full refund within 7 days of purchase.

Once services are purchased they will not be refunded, however, to ensure our clients always receive the greatest experience at Avidan Med Spa, unused service values (cash equivalent for the remaining amount of a treatment package) can be applied to any other service at Avidan Med Spa.

For Skin Care Products, all sales are final, however, should you have a skin reaction to one of the products, it can be returned for a full refund within 7 days of purchase.

Payment Options

Debit, Master Card, Visa, AMEX, Discover, and cash are accepted. Gratuity may not be included on credit cards. Gratuity is always appreciated. You may choose to directly tip your professional staff, or you may use the gratuity envelopes located at the front desk reception. *Prices are subject to change without notice.

Package Pricing

When you purchase a package of treatments, you will receive a discounted price. The discounted price requires full payment for the series before the first treatment date. We do not offer refunds on packages that have been purchased. Should you choose to cancel after you have begun your treatment series, The Spa at Alora wellness Spa will honor the outstanding amount in the form of a gift card exchangeable for goods and services. Credit will be given on the remaining funds after the full (not discounted) price of the treatment is debited.

Exchanges

When you purchase a package of treatments, you will receive a discounted price. The discounted price requires full payment for the series before the first treatment date. We do not offer refunds on packages that have been purchased. Should you choose to cancel after you have begun your treatment series, The Spa At Alora Laser Spa will honor the outstanding amount in the form of a gift card exchangeable for goods and services. Credit will be given on the remaining funds after the full (not discounted) price of the treatment is debited.

Last updated: 5/10/2205

Avidan Med Spa (“us”, “we”, or “our”) operates https:/avidanmedspa.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to, your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Changes To This Privacy Policy

This Privacy Policy is effective as of 10/2/2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

To Our Valued Client,

While we have always met high sanitation standards, we’re taking on additional

disinfection procedures to make you feel safe. Please know that the wellness and safety of our customers are our number one concern, so we are also implementing the following

procedures to protect the health and well-being of guests and staff:

Stringent disinfection procedures are followed between every client. Please rest assured that this happens under normal circumstances, but we are taking additional safety measures.

Guests are required to wash their hands with soap and water upon arrival to the Spa. Per the CDC guidelines, the backs of the hands, between fingers, fingertips, and under nails should be scrubbed for at least 20 seconds prior to rinsing. Throughout the Spa, there is hand sanitizer available for both guests and staff.

We encourage social distancing of at least 6 feet from any individual throughout the spa or salon. If this cannot be accomplished, we’ll limit the number of services scheduled at one time so we can manage the amount of people that would be together at one time.

Guests who are not feeling well should please stay home. Guests who do not feel well can reschedule their appointments. Please try to give at least 24 hours advanced notice regarding schedule changes but also know that regular cancellation policies have been temporarily waived at this time.

If guests have traveled by plane or cruise ship or have traveled out of the country within the last 14 days, please call and reschedule your appointment.

No children, family, or friends will be allowed during your appointment.

With your safety in mind, we have limited some of our regular menu offerings and amenities. Please ask your therapist or front desk staff for details.

Patient Financial Responsibility

Your photo-identification will be photocopied and stored in your medical record for your protection and security.

This account is self-pay, and payment in full is due at the time of each service.

You clearly understand and agree that all services rendered to me may be charged directly to me, and that you are personally responsible for full payment. You understand that even if you suspend or terminate treatment, any fees for professional services rendered to me or to my dependent up to the point of termination will be immediately due and payable.

You acknowledge that you am responsible for any outstanding fees for services provided to me by Avidan Med Spa (“Practice”).

Any other arrangements that may involve a payment plan or payment deferral of any kind must be made in writing with the office manager or business manager of the Practice. Verbal agreements are not acceptable or binding.

You acknowledge that the Practice reserves the right to charge a fee if you fail to attend or cancel the scheduled appointment without providing the Practice 48-hour prior notice. You further acknowledge that the Practice reserves the right to reschedule my appointment if you am more than 10 minutes late to a scheduled appointment.

Patient Contact

Please note that our clinic does not disclose or sell any patient’s protected health information to any third-party business or online database.

You, the undersigned, authorize Avidan Med Spa (“Practice”) to contact you according to the policies of Practice regarding facets of your care, including, but not limited to: reminders for scheduled appointments, requests for information, and verification of payment or benefits. you understand and accept that Practice may leave messages on my home or cell phone systems or send reminder cards by U.S. mail, email, or text message, according to the policies of Practice.

You understand that if you have chosen a phone call as the preferred method of communication, Practice may be required to leave a voicemail for you regarding my treatment.

You understand that, from time to time, Practice may utilize email or text messages to communicate with you about treatment or for marketing purposes. You understand that these emails or text messages may include appointment reminders, general health reminders, feedback requests, newsletters and other information relating to Practice.

You understand that this authorization will remain in effect until you either submit a subsequent Patient Contact Authorization changing my above stated preferences, or you revoke or withdraw this authorization in writing. To do so, you must send a notice.

You acknowledge and agree that Practice and its employees, officers and physicians are released from any legal responsibility of liability for or resulting from the authorized disclosure of my health or billing information.

Patient Treatment

Please read each section of this form carefully. We would be happy to provide a copy of this document for your records upon request.

You, the undersigned, do hereby request and consent to an evaluation and treatment by Avidan Med Spa referred to here as “Practice.” you, the below-named patient, wish to rely on the Practice and its staff to exercise judgment in my best interest during the course of treatment. You will inform the Practice of any sensitive areas or adverse conditions that you may have had prior to, during, or after treatment. You intend this consent to cover the entire course of treatment.

You understand that any questions you may have regarding the treatment, treatment area, procedures, potential side effects or complications, may be directed to the attending Practice staff member during my evaluation and course of treatment.

You understand that the practice of medicine and surgery is not an exact science. You further understand and accept that fees are paid for performance of services only, and not for a guaranteed result. You acknowledge that although a good outcome is expected and a reasonable effort has been made to establish realistic expectations, there cannot be any warranty, expressed or implied, as to the results that may be obtained.\

You consent to be transported by Practice staff and/or emergency medical services to a hospital or emergency medical facility in the event of a medical emergency during the course of my treatment at the Practice.

Patient Release of the Clinic and the Provider of Service

You understand that Practice and this provider of services make a determination based on the full disclosure you give of all medical conditions and history, past and current. Should information be obtained that in any way suggests false representation was made to Practice or the provider of services by the patient (me), you, without reservation, waive any and all rights to any claim of any type or nature whatsoever against the provider of service and this clinic, including but not limited to monetary damages, which I have now or in the future may accrue.

As a patient you also understand that if you go to another clinic or provider of service during the time frame of treatment at this Practice, you am to notify Practice and its representatives immediately and in writing of any other medications you might be receiving. Such written notification must be made between this clinic and or its representative and myself. As the patient, you will also receive a copy of this notification after it is awarded.

As a patient, you have read and understand this release. You also understand that this release constitutes a legal and binding document.

Arbitration

Article 1: Agreement to Arbitrate It is understood that any dispute as to medical malpractice, that is as to whether any medical services rendered under this contract were unnecessary or unauthorized or were improperly, negligently or incompetently rendered, will be determined by submission to arbitration as provided by state and federal law, and not by a lawsuit or resort to court process except as state and federal law provides for judicial review of arbitration proceedings. Both parties to this contract, by entering into it, are giving up their constitutional right to have any such dispute decided in a court of law before a jury, and instead are accepting the use of arbitration.

Article 2: All Claims Must be Arbitrated It is also understood that any dispute that does not relate to medical malpractice, including disputes as to whether or not a dispute is subject to arbitration, will also be determined by submission to binding arbitration. It is the intention of the parties that this agreement bind all parties as to all claims, including claims arising out of or relating to treatment or services provided by the health care provider including any heirs or past, present, or future spouse(s) of the patient in relation to all claims, including loss of consortium. This agreement is also intended to bind any children of the patient whether born or unborn at the time of the occurrence giving rise to any claim. This agreement is intended to bind the patient and the health care provider and/or other licensed health care providers or preceptorship interns who now or in the future treat the patient while employed by, working or associated with, or serving as a back-up for the health care provider, including those working at the health care providers’ clinic or office or any other clinic or office whether signatories to this form or not. All claims for monetary damages exceeding the jurisdictional limit of the small claims court against the health care provider, and/or the health care providers associates, association, corporation, partnership, employees, agents, and estate, must be arbitrated including, without limitation, claims for loss of consortium, wrongful death, emotional distress, injunctive relief, or punitive damages.

Article 3: Procedures and Applicable Law A demand for arbitration must be communicated in writing to all parties. Each party shall select an arbitrator (party arbitrator) within thirty days and a third arbitrator (neutral arbitrator) shall be selected by the arbitrators appointed by the parties within thirty days thereafter. The neutral arbitrator shall then be the sole arbitrator and shall decide the arbitration. Each party to the arbitration shall pay such party's pro rata share of the expenses and fees of the neutral arbitrator, together with other expenses of the arbitration incurred or approved by the neutral arbitrator, not including counsel fees, witness fees, or other expenses incurred by a party for such party's own benefit. Either party shall have the absolute right to bifurcate the issues of liability and damage upon written request to the neutral arbitrator. The parties consent to the intervention and joinder in this arbitration of any person or entity that would otherwise be a proper additional party in a court action, and upon such intervention and joinder any existing court action against such additional person or entity shall be stayed pending arbitration. The parties agree that provisions of state and federal law, where applicable, establishing the right to introduce evidence of any amount payable as a benefit to the patient to the maximum extent permitted by law, limiting the right to recover non-economic losses, and the right to have a judgment for future damages conformed to periodic payments, shall apply to disputes within this Arbitration Agreement. The parties further agree that the Commercial Arbitration Rules of the American Arbitration Association shall govern any arbitration conducted pursuant to this Arbitration Agreement.

Article 4: General Provision All claims based upon the same incident, transaction or related circumstances shall be arbitrated in one proceeding. A claim shall be waived and forever barred if (1) on the date notice thereof is received, the claim, if asserted in a civil action, would be barred by the applicable legal statute of limitations, or (2) the claimant fails to pursue the arbitration claim in accordance with the procedures prescribed herein with reasonable diligence.

Article 5: Revocation This agreement may be revoked by written notice delivered to the health care provider within 30 days of signature and if not revoked will govern all professional services received by the patient and all other disputes between the parties.

Article 6: Retroactive Effect If a patient intends this agreement to cover services rendered before the date it is signed (for example, emergency treatment), the patient should initially also sign below. Effective as the date of first professional services. If any provision of this Arbitration Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and shall not be affected by the invalidity of any other provision. You understand that you have the right to receive a copy of this Arbitration Agreement.

By booking and signing our policies, you are agreeing to have any issue of medical malpractice decided by neutral arbitration, and you are giving up your right to a jury or court trial. See Article 1 of this agreement.

Refund Policy

For Skin Care Products, all sales are final. However, should the patient have a reaction to one of the skin products, it can be returned for a full refund within 7 days of purchase.

Notice of Privacy Practices

This notice will tell you about the ways in which we may use and disclose medical information about you. It also describes the obligations we have regarding the use and disclosure of medical information, your rights, and how you can get access to this information. Please review it carefully.

Understanding Your Health Record/Information

This notice describes the practices of Avidan Med Spa and its staff (collectively, "Practice"), and that of any physician or provider with staff privileges with respect to your protected health information created while you are a patient at Practice. Practice, physicians with staff privileges, and personnel authorized to have access to your medical chart are subject to this notice. In addition, Practice and physicians with staff privileges may share medical information with each other for the purpose of treatment, payment, or health care operations described in this notice.

We create a record of the care and services you receive at Practice. We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. This notice applies to all the records of your care at Practice.

Your Health Information Rights

Although your health record is the physical property of Practice, the information belongs to you. You have the right to:

● Request a restriction on certain uses and disclosures of your information for treatment, payment, and health care operations, and to disclosures permitted to persons, including family members involved with your care and as provided by law. However, Practice is not required by law to agree to a requested restriction, unless the request relates to a restriction on disclosures to your health insurer regarding health care items or services for which you have paid out of pocket and in full;

● Obtain a paper copy of this notice of information practices;

● Inspect and request a copy of your health record as provided by law;

● Request that we amend your health record as provided by law. We will notify you if we are unable to grant your request to amend your health record;

● Obtain an accounting of disclosures of your health information as provided by law; and

● Request communication of your health information by alternative means or at alternative locations. We will accommodate reasonable requests.

You may exercise your rights set forth in this notice by providing a written request to Avidan Med Spa: (3 Saint Stephens Place Warwick NY 10990).

Our Responsibilities

In addition to the responsibilities set forth above, Practice is also required to:

● Maintain the privacy of your health information;

● Subject to certain exceptions under the law, provide notice of any unauthorized acquisition, access, use or disclosure of your protected health information, to the extent it was not otherwise secured;

● Provide you with a notice as to our legal duties and privacy practices with respect to information we maintain about you;

● Abide by the terms of this notice; and

● Notify you if we are unable to agree to a requested restriction on certain uses and disclosures.

We reserve the right to change our practices and to make new provisions effective for all protected health information we maintain, including information created or received before the change is implemented. Should our information practices change, we are not required to notify you, but we will have the revised notice available upon your request at Practice.

Uses and Disclosures of Medical Information That Do Not Require Your Authorization

The following categories describe different ways that Practice may use and disclose medical information without your authorization. We will explain what we mean for each category of uses or disclosures, but not every use or disclosure in a category will be listed. However, all the ways we are permitted to use and disclose information without your authorization should fall within one of the categories.

We will use your health information for treatment.

● For example: We may disclose medical information about you to doctors, nurses, technicians, medical students, or other personnel who are involved in taking care of you. We may share medical information about you in order to coordinate different treatments, such as prescriptions, lab work, or x-rays. We also may provide your physician or a subsequent health care provider with copies of various reports to assist in treating you once you are discharged from care at Practice.

We will use your health information for payment.

● For example: A bill may be sent to you or a third-party payer. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures, and supplies used.

We will use your health information for regular health care operations.

● For example: We may use the information in your health record to assess the care and outcome in your case and others like it. This information will then be used to continually improve the quality and effectiveness of the health care and services we provide.

We will use and disclose your health information as otherwise allowed by law.

Examples of those uses and disclosures follow:

● Business associates: There are some services provided in our organization through agreements with business associates. Examples include answering services and copy services. To protect your health information, however, we require business associates to appropriately safeguard your information.

● Notification: Unless you object, we may use or disclose information to notify or assist in notifying a family member, personal representative, or another person responsible for your care about your location and general condition.

● Individuals involved in your care: Unless you object, we may disclose to a family member, another relative, close friend, or another person you identify the health information that is directly relevant to that person's involvement in your health care or payment for the health care you receive. If you are not able to agree or object to such disclosure, we may disclose the information as necessary, if, in our professional judgment, we determine it is in your best interest.

● Disaster relief: We may use or disclose your health information to public or private disaster relief organizations to coordinate your care or to notify your family or friends of your location or condition in a disaster. We will provide you with an opportunity to agree or object to these disclosures when practical.

● Research: We may disclose information to researchers when their research has been approved by an institutional review board that has established protocols to protect the privacy of your health.

● Communications regarding treatment alternatives and appointment reminders: We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.

● Food and Drug Administration (FDA): We may disclose to the FDA health information relative to adverse events with respect to food, medications, devices, supplements, products and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

● Worker's compensation: We may disclose health information to the extent authorized by and to the extent necessary to comply with laws relating to worker's compensation or other similar programs established by law.

● Public health: As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

● Abuse, neglect, or domestic violence: As required by law, we may disclose health information to a governmental representative authorized by law to receive reports of abuse, neglect, or domestic violence.

● Judicial, administrative, and law enforcement purposes: Consistent with applicable law, we may disclose health information about you for judicial, administrative, and law enforcement purposes.

● Health oversight activities: We may disclose health information to a health oversight agency for activities authorized by law, such as audits, investigations, inspections, and licensure.

● Threats to health or safety: We may use or disclose health information as allowed by law if we believe in good faith that it is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public, or for law enforcement authorities to identify or apprehend an individual involved in a crime.

● Special government functions: We may disclose health information to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law, or for protective services to the President of the United States or certain other government officials. If you are a member of the military, we may disclose health information to military authorities under some circumstances. If you are an inmate of a jail, prison, or other correctional facility or in the custody of law enforcement personnel, we may disclose health information necessary to maintain your health and the health and safety of others.

● Required or allowed by law: We will disclose medical information about you when required or allowed to do so by federal, state, or local law.

● Electronic Health Information Exchange: Practice uses a third party to maintain our electronic medical records (EMR). Practice stores electronic health information about you in the EMR. Practice monitors who has access to your EMR.

When We Need Your Written Authorization

We will not use or disclose your health information without your written authorization, except as described in this notice. Additional circumstances that might require your written authorization are not common, but an example would be uses and disclosures for marketing purposes.

For More Information or to Report a Problem

If you have questions and would like additional information, you may contact the Practice.

We may change or update our policies contained in this notice at any time and apply any policy revisions to all the protected health information we maintain. If/when we change our notice, we will post the new notice here where it can be seen.

If you have any questions or concerns regarding your health information and records, please contact us. Thank you.

Authorization to Release and Disclose Photographs

The Practice desires to utilize the Photography for purposes of professional publications, training, education, or clinical evaluation as well as on social media, including posting on social media accounts, including, but not limited to the Practice’s website and social media platforms (“Social Media”) and including such use in the Practice’s email marketing campaigns, both of which will result in the publication and distribution of protected health information to the general public. The Practice IS NOT receiving direct or indirect remuneration from a third party in connection with the use/disclosure of the protected health information described in this authorization.

You understand that the Photography will be used on the Practice’s website, social media, and email marketing, in which you have agreed to participate as a patient of Practice. You further understand that the use of the Photography in social media and marketing may incidentally disclose additional protected health information related to the treatment, condition, procedure, or other protected health information associated with such use, and you authorize such disclosure.

You understand that you have the right to revoke this authorization, in writing, at any time by sending such written notification to the practice's privacy officer. You understand that a revocation is not effective to the extent that Practice has relied on the use or disclosure of the protected health information. You understand that, except as otherwise provided in this authorization, the Practice may use or disclose my protected health information in accordance with Practice’s Notice of Privacy Practices. You understand that information disclosed pursuant to this authorization may be subject to redisclosure by the recipient and may no longer be protected by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or other applicable laws or regulations.

You specifically agree that the Practice shall have the right to interview, consult with and examine me at such times as Practice may reasonably request before, during and after my procedure, and that the Practice shall have the right to use such interviews, consultations, or examinations on social media. You understand that such use may result in these interviews, consultations and examinations being disclosed in the public domain.

You understand that you will not be entitled to any payment or other form of remuneration from the Practice as a result of any use of Photography.

You understand that you may revoke or withdraw this permission at any time to prohibit future use of my information. To do so, you must send a written notice to Practice. You understand that a revocation is not effective to the extent that Practice has relied on the use or disclosure of the protected health information. This authorization is valid until the earlier or the occurrence of the death of Patient; Patient reaching the age of majority; or permission is withdrawn.

You release and hold harmless the Practice, its officers, staff, and employees from any and all claims or causes of action that You may have of any nature whatsoever, which may in any manner result from use of the Photography. You understand that Practice will not condition my treatment or payment on my authorization for the requested use.

HIPAA Compliance Document

We are committed to treating and using protected health information about you responsibly. This Notice of Health Information Practices describes the personal information we collect, and how and when we use or disclose that information. It also describes your rights as they relate to your protected health information.

This Notice is effective May 31st, 2017 and applies to all protected health information as defined by federal regulation.

Uses and Disclosures: We use your health information to document and plan treatment, progress, planning, etc. We use your health information for payment. For instance, we may need to send health information including procedures done and diagnoses to your insurance company. We use your health information for regular health operations. For example, our compliance officer regularly chooses medical records for audits. This practice ensures that we are constantly working towards improved quality and effectiveness. There are services provided in our organization through contacts with business associates. Examples include outside labs, x-ray, and transcription services. We may use or disclose information to notify or assist in notifying a family member, personal representative, or other person responsible for your care, your location, and general condition. The following are examples of other purposes for which your provider of services is permitted or required to disclose confidential information without the individual’s written authorization: Uses and disclosures for public health activities; Reporting victims of abuse, neglect, or domestic violence; Disclosures for judicial and administrative proceedings; Disclosures for law enforcement purposes; Uses and disclosures for cadaveric organ, eye or tissue donation purposes; Disclosures to avert a serious threat to health or safety; and Uses and disclosures for specialized government functions.

Separate Statements for Certain Uses or Disclosures

The provider of services may contact patients with appointment reminders, requests for the patient to contact the office staff for appointments, notices, and letters concerning medical findings. The provider of services may also contact the patient about treatment alternatives or other health related benefits and services that may be of interest to the individual.

Individual Rights

Although your health record is the physical property of the provider of services, the information belongs to you. You have the right to: Request restrictions on certain uses and disclosures of your information; Revoke your authorization to use or disclose health information except to the extent that action has already been taken. Receive confidential communications; Obtain a copy or inspect your health information; Amend protected health information; Receive an accounting of disclosures of protected health information. The provider of services has 30 days with which to comply with a patient request to review or copy their health information. The provider of services is allowed an additional 30 days if the record is off site. The provider of services may charge a fee for copying the health record. The physicians have the right to review the record and remove any information that they deem to be harmful to either the patient or to another individual; The patient will be supervised by the provider of services or ancillary staff during any review of the record. Supervision is allowed and required to prevent the removal or altering of the medical record. The provider of services will charge staff time for this service.

HIPAA Privacy Notice

The provider of services is required by law to maintain the privacy of confidential information and provide individuals with notice of its legal duties and privacy practices with respect to such information; The provider of services is required to abide by the terms of this Notice; and The provider of services reserves the right to change the terms of its Notice and to make the new Notice provisions effective for all confidential information that it maintains. Revisions to this Notice will be posted in the patient waiting area.

Complaints

Individuals may complain to the Office Manager in writing to address below. You may also contact the Secretary of the U.S. Department of Health and Human Services. Further Information-Please contact the provider of services administrator at their listed number for further information.

3 Saint Stephens Place Wariwck NY 10990

Tracking Policy

We care deeply about the integrity of your private and Protected Health Information and are happy to clarify or discuss our policies regarding such information with you. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review this. You are welcome to a printed copy upon request.

Uses and Disclosure

We use health care information about you for treatment, for administrative purposes, and to evaluate the quality of care you receive. Continuity of care is part of treatment, and your records may be shared between providers. We may use or disclose identifiable health information about you without your permission in a limited number of situations. Beyond those, however, we will ask for your written permission before using or disclosing any identifiable health information about you.

Your Rights

In most cases, you have the right to see and/or obtain a copy of health information about you. If you request copies, we will charge a nominal processing fee. You also have the right to receive a list of certain types of disclosures of your information that we have made. If you believe the information in your record is inaccurate, you have the right to request that we correct the existing information.

Our Legal Duty

We are required by law to protect the privacy of your information, provide this notice about our information practices, follow the information practices described in this notice, and seek your acknowledgement of receipt of this notice. Before we make a significant change in our policies, we will change our notice and post the new notice in our waiting area. You can also request a copy of this notice at any time. For more information about our privacy practices, contact the persons listed below.

Complaints: If you are concerned that we have violated your privacy rights, or you disagree with a decision we made about access to your records, you may contact the owners of this practice listed below. We can also provide you with an address to send a written complaint to the US Department of Health and Human Services. If you have questions or complaints, please contact: Avidan Med Spa at 845-508-6605 or 973-910-2290

Uses and Disclosures of Protected Health Information

Following are examples of the types of uses and disclosures of your protected health information that we are permitted to make. These examples are not meant to be exhaustive, but to describe the types of uses and disclosures.

● Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your treatment with us. For example, we may provide your information to a physician for a referral to ensure the physician has enough information to treat you or make a diagnosis.

● HealthCare Operations: We may use or disclose, as needed, your information in order to support our business activities. For example, we may show your image to our laser company to demonstrate the effectiveness of treatment or to question results of treatment and gain additional education to improve our services.

● Business Associates: We may share your information with a business associate that performs activities for us (floral delivery, record archiving). We will obtain a written contract with the associate to protect your information.

● Marketing: We may use your information to provide you information about our services, products, and upcoming events. You may contact us to request we remove you from our mailing list.

Written Authorization

Other uses and disclosures of your Protected Health Information will be made only with your written authorization, unless otherwise permitted, or required by law as described below. You may revoke your authorization, at any time, in writing.

Note: Exceptional disclosures of personal information are recorded in a table called Disclosures.

Requests for access, amendment, or accounting of disclosures are recorded in a table called Requests.

Business Associate contracts are recorded in a separate table designated Business Associates.

Privacy Training will be recorded in a separate table designated Staff HIPAA Training.

Opportunity to Object

We may use and disclose your protected health information in the instances described below. You retain the opportunity to object to our disclosure in these circumstances. If you are not present or able to object, then we may, using professional judgment, determine whether a disclosure is in your best interest.

● Emergency: In an emergency, we will provide a family member, relative, or close friend, your information using professional judgment that you would agree with.

● Communication Barrier: We may use your information if we have attempted to get acknowledgement from you but have been unable to do so because of significant communication barriers and we determine, using professional judgment, that you would agree.

Without Opportunity to Object

We may use or disclose your information in the following situations without your authorization or opportunity to object.

Public health: Disclosure to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections.

Abuse or Neglect: Disclosure to an appropriate authority to report child abuse or neglect or domestic violence.

Food and Drug Administration: Disclosure as required by law to track products.

Legal Proceedings: Disclosure in the course of legal proceedings.

Law Enforcement: Disclosure for law enforcement purposes to prevent or prosecute a crime.

Compliance: Disclosure to the Department of Health and Human Services to investigate our compliance.

In general, we may use or disclose your protected health information as required by law and limited to the relevant requirements of the law.

You have the right to:

● Inspect and copy your protected health information. However, we may refuse to provide access to certain information for a civil or criminal proceeding.

● Request a restriction of your protected health information. You may ask us not to use or disclose certain parts of your information. You may also request that information not be shared with family members or friends who may be involved in your care. Your written request must state specific restrictions and to whom you want the restriction to apply. We are not required to agree to a restriction, but if we do agree, then we must act accordingly.

● Request to receive confidential communication from us by alternative means or alternative location. We will accommodate reasonable requests.

● Ask us to amend our information. You may request an amendment of your information. If we deny your request for amendment, you have the right to file a statement of disagreement with us.

● Receive an accounting of certain disclosures we may have made. This right applies to disclosures for purposes other than treatment or healthcare operations. It excludes disclosures we may have made to family members or friends involved in your care or for notification purposes. You have the right to receive specific information regarding these disclosures. The right to receive this information is subject to certain exceptions, restrictions and limitations.

● Obtain a paper copy of this notice from us. Upon request.

Phone and Face-To-Face Policy

When patients are brought into an exam or consultation room, the interaction is private. In the reception area, however, the patient is in the presence of others who do not have a need to know the patient’s private information.

Staff should not give others who do not have a need to know, information or details about a patient to another person without the patient’s permission.

The same principle applies to the phone. When staff contact patients for reminders about appointments or other personal information, they should take reasonable steps to avoid communicating private health information to any individual other than the patient.

Last updated: May 10 2025

This Privacy Policy describes how Avidan Med Spa (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from avidanmedspa.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.

Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information including your username, password, security questions and other information used for account security purposes.

Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..

Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category Categories of Recipients

Identifiers such as basic contact details and certain order and account information

Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information

Commercial information such as order information, shopping information and customer support information

Internet or other similar network activity, such as Usage Data

Geolocation data such as locations determined by an IP address or other technical measures

Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)

Business and marketing partners

Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

Category of Personal Information Categories of Recipients

Identifiers such as name, e-mail address and phone number Business and marketing partners

Commercial information such as records of products or services purchased Business and marketing partners

Usage Data Business and marketing partners

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

Right to Delete: You may have a right to request that we delete personal information we maintain about you.

Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at alora or contact us at aloralaserspany@gmail.com 3 St Stephen's Pl, Warwick, NY, 10990, US.

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at aloraspa@gmail.com. Please note that returns will need to be sent to the following address: [109 Cornelia St Boonton NJ 07005)

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at aloraspa@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at aloraspa@gmail.com.

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Avidan Med Spa Policy